Lyric replacement time

So I had to do a test on my audiologist today. Hopefully she won't be mad, but it has a good ending :)

My left lyric has seemed a little quiet the last day or 2, so I sent my audiologist an email this morning and asked if I could come by for a replacement. She replied an hour or so later and said I could stop by anytime this morning.

I pulled up into the parking lot at 11am exactly and walked into the clinic. I waited about 1 min before she stepped out of her office, swapped the devices, turned them on and I was good to go. I just got back in my truck and looked at the clock and it said 11:09am. Awesome! And that even included a quick chat on how things are going.

I'm not sure my audiologist is the exception, but that is the way it is supposed to work with these devices. It kills me to read stories from other users that get poor customer service from their audiologist after spending all that money. It just isn't that hard.